why i hate bureaucracy...

a week ago, my mail stops being delivered. this coincides with my landlord changing the key to the front door of my apartment building. after a week of no mail, i call the post office (this was yesterday). the woman i speak with says that the mailman doesn't have a key to my apartment building but somehow the mail will be delivered that day. it isn't. i call the post office again this morning. the woman i speak with says that the post office doesn't have a key to my apartment building and i should call my landlord. i call my landlord's office. the receptionist (who sucks, in general) tells me that they gave the post office the new key and tells me to call the landlord's cell phone. i call his cell phone. my landlord tells me that he spoke with the post office several days ago. apparently the key to my apartment building is sitting at the post office and my mailman, rather than getting the new key from the post office, has decided to simply stop delivering my mail. i call the post office again. the woman i speak with says there is no key and no mail for my building. this means, she explains, that the mail will be delivered today.

i have not been to my apartment since 10 a.m. this morning, but if the mail isn't there i may cry.

another reason why bureaucracy sucks: president-elect barack obama can't use email when he becomes President Of The United States.

so the head of our country, a man whose entire campaign was based on internet fundraising and social networking, can't use the most up-to-date, to-the-minute technology for communicating with people around the world?

i'm confused.